What is Connect With EXL?
It is a redressal platform for EXL alumni. Through this portal EXL aims to empower the alumni to register their queries relating to any operational issue which could be treated as confidential.
What kind of queries can be raised on this portal?
Queries can be raised related to:
- Full & Final Settlement
- Relieving / Experience letter
- Provident Fund/ Gratuity payments
- Form 16 / Salary Slips
How is the query processed?
Once the query is submitted by the user, an auto acknowledgement e-mail with a ticket number will be sent to user. User can track the status of his query against this ticket number and also use it for any further correspondence with EXL regarding this query. The organization endeavors to close each query within 30 business days.